Last updated: July 2026
ChurchRide is operated by FID Integrated Services ("we", "us", "our").
We are committed to protecting the personal data of all users — church administrators, drivers, and members — in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Contact for data protection matters: churchride@protonmail.com
We collect the following personal data depending on your role:
All users (Church Admin, Driver, Member):
Church Members:
Drivers:
Church Admins:
| Data | Purpose | Legal Basis |
|---|---|---|
| Name, email | Account creation and login | Contract performance |
| Home address + GPS | Calculating your pickup point on a bus route | Contract performance |
| Driver GPS location | Showing live bus location to members during a run | Contract performance + Legitimate interests |
| Phone number | Admin contact (not used for automated messaging) | Legitimate interests |
| Terms acceptance timestamp | Demonstrating consent to our Terms | Legal obligation (UK GDPR Art. 7) |
| Location consent timestamp | Demonstrating GDPR-compliant consent | Legal obligation |
| Stripe customer ID | Processing subscription payments | Contract performance |
Member home address & GPS coordinates:
Your home address is used solely to calculate your pickup stop on a bus run. It is visible to your Church Admin and your assigned driver for route planning purposes. It is never shared outside your church organisation.
Driver live GPS location:
When you start a bus run, ChurchRide transmits your device's GPS location to our servers approximately every 5–10 seconds. This is displayed on a live map to members who have a confirmed booking on that run.
Driver location data is:
You have the right to withdraw location consent at any time by contacting your Church Admin or emailing churchride@protonmail.com. However, withdrawing location consent means you cannot use the live tracking feature as a driver.
| Data | Visible to |
|---|---|
| Your name, email | You + your Church Admin |
| Your home address + GPS | You + your Church Admin + your assigned driver (admins can edit this on your behalf) |
| Your booking details | You + your Church Admin |
| Driver live location | All members with a confirmed booking on that run |
| Church billing details | Church Admin only |
| Platform-wide data | FID Integrated Services (super admin) only |
We do not sell, rent, or share your personal data with any third party for marketing.
We use the following third-party services to operate ChurchRide:
We do not use advertising networks, analytics trackers, or social media pixels.
| Data | Retention period |
|---|---|
| Active account data | Retained while account is active |
| Driver GPS location records | Deleted within 24 hours of run completion |
| Booking history | Retained for 12 months after the booking date |
| Cancelled/deleted accounts | Data deleted 30 days after cancellation |
| Admin-deleted members | Permanently deleted immediately — cannot be recovered |
| Subscription billing records | Retained for 7 years (legal/accounting requirement) |
You have the following rights regarding your personal data:
To exercise any of these rights, email: churchride@protonmail.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
ChurchRide uses only essential cookies required for the app to function (session authentication). We do not use advertising cookies, tracking cookies, or analytics cookies. No cookie consent banner is required for essential cookies only.
ChurchRide is not intended for users under the age of 16. We do not knowingly collect personal data from children. If you believe a child's data has been submitted, please contact churchride@protonmail.com and we will delete it promptly.
We may update this Privacy Policy periodically. Church Admins will be notified by email of any material changes at least 14 days before they take effect.